REQUIREMENTS GATHERING
ACCELERATING ENTRY INTO THE
GDPR MARKETPLACE
The Challenge
The General Data Protection Regulation (GDPR) is a legal framework that sets guidelines for the collection and processing of personal information of individuals within the European Union (EU). The far reaching EU legislation can impose fines that affect companies on a global scale. How can Veritas help customers become GDPR compliant with current or future product offerings?
My Role
Provide C-Suite execs and product managers with a clear understanding of how companies will tackle GDPR regulations and the internal groups that are responsible for these efforts. Provide examples of business and technical constraints that businesses will encounter on their journey towards compliance.
The Results
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Product innovation: Launched GDPR assessment tool to expose data protection gaps in customer environments.
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Product augmentation: Integrated data insight features to assist customers with discovery requirements.
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New personas: Defined actionable personas based on findings.
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Sales playbook: Provided key insights around decision makers and influencers to facilitate guided selling.
My research framework for this engagement
My presentation to Veritas salesforce (video)
About UX Requirements Gathering
"Life's too short to build something no one wants."
Mitigate risk by validating the scope of a project against business, user, and system needs before work begins. The probability of success improves when product requirements are clear and can be effectively implemented and measured. Capturing business requirements, the needs of potential users, and technical constraints will thwart future roadblocks.
